Please enter your serial number to see the current repair status of your device or select the button below to “Submit a Repair Claim.”
If you add a repair claim, we will process your request and email you a FedEx return label.
|Current Status||RMA/PT #||Units Recieved/ Units in Group||Received Date||Serial Number||Repair Details|
(Similar to OEM Warranty)
(Trafera Default Warranty)
|Send Parts for Repair|
|Accidental Damage Protection (ADP)|
|Spare Parts On-site|
|Theft / Loss|
|Per Device Limit on ADP||N/A||1||Unlimited|
|Shipping||We pay return shipping||We pay shipping both ways||We pay shipping both ways|
|Battery||1 Year||1 Year||1 Year Laptop / 3 Year New Chromebook
|Stylus/EMR Pen/Apple pencil||N/A||1 per device*||1 per device*|
Trafera offers per-incident repairs on the following devices: expired warranty, purchased without warranty, or purchased with another company’s warranty. We have the technical resources to repair most mobile Chromebook, laptop, tablet and desktop products. As an authorized service provider for multiple OEMs our ASP certified technicians can get the job done quickly and efficiently. We can quote repair services to get your defective technology back in service.
Please contact your sales representative for a no obligation quote.
RIGHT TECHNOLOGY + RIGHT SUPPORT = BRIGHT FUTURE